Refund policy

90-Day Money-Back Guarantee

Every ADIRA order is covered by a 90-day money-back guarantee. If you are not satisfied for any reason, contact us within 90 days of delivery and we will refund your purchase — whether the product is opened, used or unopened. The guarantee covers every ADIRA product at any price you paid; there is no exclusion for discounted or promotional items.

How to request a refund

1. Email melia@tryadira.com with your order number, or use our contact page.
2. We confirm your request within one business day. For opened or used products you do not need to send anything back. For unopened products we may ask you to return them and will send you the instructions.
3. Your refund is issued to the original payment method within 5–10 business days of approval. Your bank may take a few additional days to post it.

Damaged, defective or wrong items

Inspect your order on arrival and contact us right away with a photo. We will replace the item or refund it in full, including shipping.

Shipping charges

Original shipping charges are refunded when an item arrived damaged or incorrect, or when we cannot fulfil your order.

Contact

ADIRA (LAMARG LLC) · 1501 S Greeley Hwy, Ste C 1415, Cheyenne, WY 82007, United States · melia@tryadira.com · +1 (707) 220-3759